Careers

[About This Position]

We are looking for a detail-oriented and proactive Logistics & Sales Support Specialist to join our dynamic team. This role will support both our sales operations and logistics functions to ensure smooth business processes across departments and markets.
The ideal candidate will be proactive, detail-oriented, and capable of contributing to both team success and independent tasks.

<Responsibilities>

• Provide end-to-end support for both B2B and B2C customer communications, ensuring timely and professional responses
• Assist the sales team by coordinating daily operations, preparing product samples, and supporting event setup and sample preparation
• Manage and analyze sales, inventory, and production data to support decision-making and operational efficiency
• Process customer orders and invoices with accuracy, and coordinate shipments to retailers, distributors, and new clients
• Oversee EC (e-commerce) customer support and warehouse operations, ensuring seamless order fulfillment and customer satisfaction
• Maintain and update key internal documents including price lists, product data, and inventory forecasts
• Monitor, manage and maintain adequate inventory
• Take ownership of internal data consolidation and contribute to cross-functional process improvements
• Support compliance with international regulations

<Required>

• Previous experience in sales administration, logistics, or a similar role
• Excellent communication and organizational skills
• Strong attention to detail and ability to multitask
• Proficiency in MS Office and other data management tools
• Ability to work effectively in a team and across cultures
• Legal authorization to work in Germany (citizenship, permanent residency, or valid work visa).
• Business-level English and Japanese proficiency.
• **Kindly attach your English CV when submitting your application.

<Preferred>

• German language proficiency.

[About This Position]

We are looking for a hands-on Accounting Assistant to support our small team with day-to-day accounting tasks, financial reporting, and general office operations. This role offers a broad scope of responsibilities, requiring good communication skills in Japanese and English or German, as well as a proactive and adaptable approach.

<Responsibilities>

• Keep financial records up-to-date, handling bookkeeping and following accounting best practices
• Support monthly and annual closing processes in collaboration with the Japan HQ accounting team
• Prepare tax-related documents, including VAT reporting materials
• Compile and organize essential financial data from sales, inventory, and other sources to assist in account analysis
• Manage expense tracking, payment processing, and invoicing
• Coordinate with external tax accountants/auditors as needed
• Handle general office administration tasks as required.

<Required>

• Basic understanding of accounting principles (journal entries, account reconciliation, etc.)
• Proficiency in Microsoft Excel, including advanced functions such as VLOOKUP, SUMIF, and Pivot Tables
• Business-level proficiency in Japanese and either English or German.
• Legal authorization to work in Germany (citizenship, permanent residency, or valid work visa)
• **Kindly attach your Japanese CV when submitting your application.

<Preferred>

• Experience using ERP systems

[About This Position]

We’re looking for a self-driven Amazon Account Specialist with experience in Amazon FBA and Amazon Vendor to take charge of our Amazon account, alongside advanced problem-solving skills to explore business expansion opportunities.

This role requires a self-starter with a curious nature who enjoys the ambiguity and challenge of earning category leadership on e-commerce platforms and collaborating across teams to align marketplace strategies with broader business goals.

<Responsibilities>

• Online Store Management: Create and manage an online store that drives traffic and is easy to navigate.
• E-commerce Platform Experience: Utilize CRM and CMS tools to enhance marketplace operations and improve customer interactions.
• Collaboration and Coordination: Collaborate with internal teams to ensure product availability and seamless order fulfillment.
• Amazon FBA & Vendor Management: Oversee operations related to Amazon FBA and Vendor Central, ensuring compliance with platform guidelines and optimizing sales performance.
• Execute Promotions and Marketing Strategies: Plan, implement, and optimize promotional campaigns to boost online sales.
• Advertisement Management: Oversee the advertising campaign, content components, and relationships with HQ for the website.
• Sales Management: Ensure compliance with online sales goals and contribute to the overall e-commerce marketing plan.
• Listing Optimization: Create and optimize product listings across marketplaces, ensuring accurate and compelling product information, images, and pricing to drive customer engagement and conversion.
• Customer Engagement: Manage customer inquiries, feedback, and reviews on marketplace platforms as well as corporate websites, providing excellent customer service and promptly addressing any concerns or questions.

<Required>

• Strong data-driven mindset with the ability to analyze trends and implement strategic improvements.
• Experience in Amazon Vendor Central and Amazon FBA.
• Experience with CRM and CMS tools related to e-commerce platforms
• Skill in Adobe Photoshop or similar graphic design tools for creating compelling visuals and infographics.
• Legal authorization to work in Germany (citizenship, permanent residency, or valid work visa).
• Business-level English proficiency.
• **Kindly attach your English CV when submitting your application.

<Preferred>

• Business-level German proficiency.
• Conversational level Japanese proficiency.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to multitask and prioritize in a fast-paced environment.

[About This Position]

We are looking for a self-motivated and detail-oriented Amazon Account Coordinator to help grow and manage our presence on Amazon marketplace. This is an exciting opportunity to gain hands-on experience in a fast-paced, global eCommerce environment. While prior experience is preferred, it is not required—we value enthusiasm, problem-solving ability, and a willingness to learn.

<Responsibilities>

• Product Listing Optimization: Create, manage, and enhance product listings on Amazon with accurate information, compelling content, high-quality images, and appropriate pricing to drive conversions.
• Amazon Advertising: Support the creation and execution of Amazon Ads campaigns (e.g., Sponsored Products). Monitor ad performance and assist with basic analysis to improve ROI.
• Customer Support on Amazon: Monitor and respond to customer messages, questions, and reviews promptly and professionally, helping maintain a positive brand reputation.
• Sales Reporting: Assist in tracking and reporting on Amazon sales trends, product performance, and customer feedback to help identify areas for improvement.
• Cross-Functional Coordination: Communicate with internal teams (e.g., logistics, marketing) to ensure product availability, promotions, and inventory updates are accurately reflected on Amazon.
• Order Fulfillment Support: Help process FBA/FBM orders and coordinate shipments. Track shipping-related data and support expense reporting.

<Required>

• Strong attention to detail and organizational skills.
• Strong problem-solving skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Business-level English proficiency.
• **Kindly attach your English CV when submitting your application.

<Preferred>

• Interest in or prior experience with Amazon Seller Central or eCommerce platforms.
• Skill in Adobe Photoshop or similar graphic design tools for creating compelling visuals and infographics.
• Business-level German proficiency.
• Conversational-level Japanese proficiency.

[About This Position]

We are looking for a results-driven Sales Representative to grow our business by managing distributor relationships and expanding sales channels. This role involves executing sales strategies, enhancing brand presence, and identifying new business opportunities.

This role requires business travel for market expansion efforts and industry events.

<Responsibilities>

• Lead sales activities to achieve company targets, adjusting strategies as needed.
• Maintain strong relationships with distributors, introducing new products and expanding their SKU range.
• Develop and implement in-store expansion plans, branding initiatives, and display optimization.
• Research and reach out to potential clients to develop new sales channels.
• Conduct meetings, training sessions, and attend industry events.
• Identify prospects, manage the sales cycle, and close new business deals.
• Collaborate with internal teams to ensure efficient inventory management and order fulfillment.
• Prepare reports, proposals, and other documentation to support business decisions.
• This role requires business travel for market expansion efforts and industry events.

<Required>

• 3+ years of proven experience in sales, business development, or account management.
• Strong communication and relationship-building skills.
• Ability to analyze market trends and identify growth opportunities.
• Valid driver’s license.
• Legal authorization to work in Germany (citizenship, permanent residency, or valid work visa).
• Business-level English proficiency.
• **Kindly attach your English CV when submitting your application.

<Preferred>

• Experience in the retail and wholesale industry
• Additional language skills in Japanese, German, or Northern/Eastern European languages are a plus.

<Responsibilities>

1. Sales administration and client relations
   • Processing orders through email, phone calls, and systems, responding accurately and promptly
   • Preparation, issuance, and management of shipping instructions, tracking reports, and other related documents
   • Coordination of delivery dates in collaboration with related internal departments such as the inventory department
   • Sales activities based on sales and business trips
2. Import customs clearance
   • Preparation, submission, and management of import-related customs clearance documents
   • Support smooth customs clearance procedures in cooperation with customs brokers
   • Investigate and respond to causes of customs clearance delays and problems
3. Logistics coordination
   • Order processing, data entry, and management of shipping and receiving operations
   • Maintain supplier database, purchase records, and related documents
   • Price negotiation and service coordination with vendors and carriers
   • Gathering information on legal revisions related to domestic and international transactions and sharing this information with relevant internal personnel
   • Calculation of required quantity (number of production requests) based on monthly shipment records
   • Returned goods handling
   • Logistics cost management
   • ABC inventory analysis

<Required>

• 3+ years of experience in sales administration, logistics, or warehousing
• Work authorization in Spain

<Preferred>

• Experience in inventory control and international transportation

<Language Skills> 

• Preferred language skills (listed in order of preference):
  • Spanish
  • English 
  • Japanese

<Mission>
Driving sales throughout the U.K. market through B2B sales initiatives.

<Responsibilities>

1. Sales Promotion and Support for Existing Distribution Channels
   • Liaison with existing network of distributors and conveying new product developments.
   • Promoting products to increase distributors’ range of SKUs.
   • Proposal of in-store expansion and dedicated brand sections.
   • Maintaining in-store displays and branding.
2. Developing New Sales Channels
   • Researching and contacting prospects to increase brand presence in stores.
   • *Role will entail business travel.

<Required>

• Sales experience
• Valid driver’s license
• English language proficiency: business level or higher
• Japanese language proficiency: business level or higher
• Standard proficiency with PC & Office software
• Residence and work permission in the U.K.

<Preferred>

• Experience in retail and wholesale industry
• Other European languages will be a plus (e.g. Italian, French, Spanish, Portuguese, or others)

[About this position]

As our business expands, we’re looking for a self-driven E-commerce Marketplace Specialist with experience in Amazon FBA and Amazon Vendor to take charge of our Amazon account, alongside advanced problem-solving skills to explore business expansion opportunities. This role requires a self-starter with a curious nature who enjoys the ambiguity and challenge of earning category leadership on e-commerce platforms and collaborating across teams to align marketplace strategies with broader business goals.

<Responsibilities>

• Online Store Management: Create and manage an online store that drives traffic and is easy to navigate.
• E-commerce Platform Experience: Utilize CRM and CMS tools to enhance marketplace operations and improve customer interactions.
• Collaboration and Coordination: Collaborate with internal teams to ensure product availability and seamless order fulfillment.
• Amazon FBA & Vendor Management: Oversee operations related to Amazon FBA and Vendor Central, ensuring compliance with platform guidelines and optimizing sales performance.
• Execute Promotions and Marketing Strategies: Plan, implement, and optimize promotional campaigns to boost online sales.
• Advertisement Management: Oversee the advertising campaign, content components, and relationships with HQ for the website.
• Sales Management: Ensure compliance with online sales goals and contribute to the overall e-commerce marketing plan.
• Listing Optimization: Create and optimize product listings across various marketplaces, ensuring accurate and compelling product information, images, and pricing to drive customer engagement and conversion.
• Customer Engagement: Manage customer inquiries, feedback, and reviews on marketplace platforms as well as corporate websites, providing excellent customer service and promptly addressing any concerns or questions.

<Required>

• Experience in e-commerce or marketplace operations such as Amazon Vendor Central, eBay, and Walmart.
• Strong data-driven mindset with the ability to analyze trends and implement strategic improvements.
• Experience in Amazon Vendor Central and Amazon FBA.
• Experience with CRM and CMS tools related to e-commerce platforms.
• Skill in Adobe Photoshop or similar graphic design tools for creating compelling visuals and infographics.

<Preferred>

• Conversational level of Japanese language skills
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to multitask and prioritize in a fast-paced environment.

[About this position]

As our business expands, we are seeking a dynamic and creative Marketing Specialist to lead the branding efforts for the TENGA brand and the iroha brand. This role is pivotal in shaping the public image of our brands, fostering media relationships, and driving impactful collaborations. The ideal candidate will have a strong background in PR strategy, media relations, and marketing initiatives, with a passion for storytelling and building connections.

<Responsibilities>

• Public Relations
• Branding Strategy: Develop and execute PR strategies to enhance the visibility and reputation of TENGA and iroha.
• Media Relations: Build and maintain strong relationships with media outlets and editors to secure coverage and manage press releases.
• Social Media Management: Create and oversee engaging social media content that aligns with brand identity and resonates with target audiences.
• Influencer Relations: Identify, engage, and collaborate with influencers to amplify brand messaging and reach.
• Collaboration Opportunities: Explore and establish partnerships with potential collaborators to expand brand presence and impact.
• Marketing Initiatives
• B2B Collaboration Events: Plan and execute collaborative events with retail partners to strengthen business relationships and drive sales.
• B2C Marketing Events: Organize consumer-focused events to enhance brand engagement and loyalty.
• Campaign Development: Support the creation of marketing campaigns that align with PR strategies and business goals.

<Required>

• At least 3 years of experience in marketing/PR
• Strategy-focused mind
• Campaign pitching, executing, and analyzing experience
• Strong communication skills with team members and stakeholders
• Social media activities

<Preferred>

• Promotional tie-ins/collabsPromotional tie-ins/collabs
• Conversational level of Japanese language skills

We are looking for a results-driven Sales Representative to grow our business in the Southeast Asian region by managing distributor relationships and expanding sales channels. This role involves executing sales strategies, enhancing brand presence, and identifying new business opportunities.

As we are currently in the process of establishing a new office in Southeast Asia, this position will play a key role as our first local sales hire to lead our business development efforts in the region. You will be expected to take initiative in shaping our presence and sales activities in the local market.
The successful candidate will receive comprehensive training and support from our Japan-based team to ensure a smooth transition and onboarding.

*This role requires business travel for market expansion efforts and participation in industry events.

<Required>

• 3+ years of proven experience in sales, business development, or account management
• Strong communication and relationship-building skills
• Ability to analyze market trends and identify growth opportunities
• Business-level Japanese and English proficiency
• Legal authorization to work in Singapore or Malaysia (citizenship, permanent residency, or valid work visa)

<Preferred>

• Experience in the retail and wholesale industry